Expert Facilitated Coaching
Program Highlights
Expert Facilitated Coaching (XFC) XFC is a proven process that rebuilds a working relationship between a leader and a key subordinate. Get them on the same page in their understanding of success, and how to achieve it. With a renewed and energetic relationship, performance is enhanced, and accountability becomes a positive force in the workplace.
Why will this Help?
When two top people do not work well together, it's imperative to repair and rebuild the relationship. An expert third-party facilitator can solve one-on-one issues between a leader and a direct report. A Sherpa facilitator brings out new ways to deal with situations and mend a working relationship. This allows a leader and a direct report to communicate in a controlled and practical way to solve their differences.
Background Briefing
We have used XFC inside our own organization because it works. XFC brings together a leader and a direct report, facilitated by a Sherpa executive coach. Expert Facilitated Coaching brings tension and animosity out for discussion and resolution. The process starts with a comparative DiSC assessment, to help identify the motivations and communication needs of each participant.
A structured coaching conversation reinforces and clearly defines expectations, circumstances, and accountability. A preliminary and follow-up meeting, with several weeks in between. Homework, journaling, and exercises fill the time between meetings with constructive activity.
Benefits Delivery
You just cannot leave a leader and a direct report to repair their relationship on their own. An expert facilitator brings an atmosphere of professionalism, avoids personal issues and attacks, adds an unbiased perspective. When a leader and direct report have an honest, open exchange of words, issues are addressed. Barriers fall. Both become more effective and create a positive atmosphere for others.
Ella Clark, Certified Sherpa Executive Coach, Certified Sherpa Expert Facilitator (XFC)
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